Symantec: SMB IT Confidence Proves Execution of IT Initiatives

MOUNTAIN VIEW, Calif. – Symantec announced its 2013 research report called Global SMB IT Confidence Index conducted by ReRez, which reveals that SMB are getting higher scores in investing in IT  to make their business more strong. The survey measures the efforts of SMB in coping with the growing technology-centric business world. They surveyed 2452 SMBs across 20 countries includes Americas, Western Europe/the Middle East and the Asia Pacific region asking their to 10 to 250 employees who are handling the management of company’s technology. The survey carries 95% reliability.

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The confidence level showed in the questions asked about the approach in the use of computing infrastructure has allowed them to split SMBs into “top-tier”, “middle-tier”, and “bottom-tier” groups, which are on the bases of IT index. The survey comprised of 17 different questions and the difference between the top-tier and the bottom-tier was the base of this findings. The survey also finds the relation between the protection of information assets and achievement of business goals.

  • There is a ratio of 74% top-tier businesses were using IT were influenced by the founder’s previous experience while bottom-tier SMBs has a score of 61% against it.
  • There is a ratio of 83% top-tier business were using IT as a strategic facilitator against 44% bottom-tier SMBs.
  • 81% top tier-businesses believe that they can increase market share with strategic IT infrastructure while 35% only believes in bottom-tier SMBs.
  • In case of security, 75% top-tier believes that they are secure against 39% of bottom-tier SMBs.
  • 51% top-tier businesses have suffered cyber attacks and have a less damaging revenue loss compare to bottom-tier SMBs.
  • 81% top-tier businesses take security at a priority level for backup and disaster awareness compare to 49% bottom-tier businesses.

Symantec 2013 SMB Survey Infographic


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