I’ve used several different SSL companies over the years and I can honestly say that ClickSSL has the absolute best customer support of the bunch. I purchased a Geotrust True Business ID and made a mistake when generating the CSR. I was pleasantly surprised when live chat support immediately responded with live chat support (late at night) and began the process to resolve the issue. This is one of the few companies I’ve dealt with that is actually there for you 24/7. Because their prices are so low, I expected service to be compromised. I was mistaken.
My order has been completed today and I got my SSL issued for www.commerzpay.com. Thank you very much. Your service is amazing. Absolutely no hassle and no one beat your price. I wonder how you make it possible. I will recommend your service.
Live chat support assisted me tonight via live chat and was very helpful in issuing a quick refund because I purchased the wrong SSL certificate for my company. They helped me get the right certificate during the chat.
We just bought a wildcard cert at Clickssl. Because of trouble with the payment I used the chat. Live chat support gave me some very good answers and we had the certificate only minutes later from rapidssl. Thanks a lot. We will buy here again.
I had order a SSL certificate and needed support, I used the chat on-line, I chatted with Robert and Tony. The support was perfect! I solved all my problems. Now every time I need a certificate I’m in ClickSSL. Congratulations for the great job.
I had chat conversations with ClickSSL three times over the last few weeks and they were wonderful! They helped me understand their offerings, and when a technical difficulty prevented the use of the certificate in the way we had hoped, they helped me troubleshoot the problem and eventually replace the certificate with one that would fit my needs. Going with ClickSSL rather than vendor-direct saved me a lot of money, got me great customer service, and allowed me much better flexibility. Just want to let you know if was and is a pleasure doing business with you.
I have just purchased a wildcard SSL for a client’s web site via ClickSSL and had a few issues during and after the purchase. I went to your on-line chat and got connected to Tony on both occasions. I am just writing to commend you, not only on the promptness of the response, but it the way my issues were dealt with. Chat support was extremely helpful, polite and understanding and more importantly got the issues resolved quickly without any drama. Thank you very much and pass on my thanks to chat support.
As a first time customer of ClickSSL we are very happy with the service and support by Robert. We will definitely recommend ClickSSL to our clients and will ClickSSL in the future.
I spoke with Robert today on your live chat host and I just wanted to drop you a note to let you know he is friendly and answered all of my questions completely and even provided me additional information on the differences between the certificates that are available through your company. We’ve decided to use a rapidSSL certificate for 1 year and play it by ear to see if we will need support for smart phones and the like. He should get a raise J He even tried to up-sell me lol which may very well be possible in the future depending on the results we receive during this initial period. You definitely won our business for this mans professionalism!
I just purchased an SSL from ClickSSL and the service is second to none. I tried calling Geotrust directly and I could not get anyone either on the phone or through a chat session. By dealing with Clickssl I saved a few hundred dollars but just as important, the service I received was impressive. While I was trying to complete my order, I had Tony at customer service via chat helping me through the process. He was extremely helpful, courteous, and patient with me. Great VALUE and GREAT SERVICE! I will not hesitate to refer your services. Thank you so much.
Wanting to buy a new SSL certificate for our domains I’ve found on google clickssl website which offered ssl certificates from different authorities. The main website is very explanatory with a compressive description on each certificate type. With the help of an support representative, through chat, I’ve decided that I needed 5x QuickPremium SSL certificate from Geotrust. The support representative was very patient and helpfully and in the end I’ve managed to get the required certificates, also at a good price. I’m more that sure that in the future when we’ll buy/renew certificates we’ll get them from clickssl
Thank to Tony I’m able to get some sleep again! During the last days I’ve been fighting with Exchange 2010 and your certificate got it running in minutes. Thank you very much!